Client profiles built around the barber chair
Every client, every cut, every detail — remembered.
Service overrides, cadence alerts, tip-drop warnings, and the full history of every visit, in one place. Built for shops where the same Marcus has been coming for 6 years, and you want to keep it that way.
What is a BarberFlow client profile?
A BarberFlow client profile is the record Canadian barbershops keep on every client: full booking, order and communication history, journal notes with reminders, and consent preferences. Each profile can override a service's price or duration for that one person, so the change follows them into the calendar and the POS.
Every client's different. So are their cuts.
Give Marcus his 45-min slot. Give Diana her $60 skin-fade rate. Set it once on the profile and it flows through the calendar, the POS, and the payroll automatically.
We notice when a regular stops being regular.
If Diana normally comes every 3 weeks for the past 6 months and suddenly skips 5, you'll know. Before she finds another shop.
Catch the quiet signals.
Tips drop before clients leave. BarberFlow watches every client's tip pattern and flags the ones sliding. We also know products don't deserve tips — unlike everyone else.
Products auto-excluded from tip base — a feature we're pretty sure no one else has.
Services, products, add-ons — all with tippable logic.
Ring up a Fade, attach a hot towel add-on, sell a beard oil on the way out. BarberFlow knows what's a service, what's a product, what's an add-on, and what gets tipped.
Every thread, in one place.
SMS, email, bookings — the full record sitting on every client profile. No context-switching to remember what you sent last.
Guides for Canadian shops
Keep the regulars regular.
20-minute demo — bring your at-risk list, we'll show you how loops fix it.